Cookie policy

What are cookies?

The Mucosa Innovations S.L. website uses cookies. Cookies are files sent to a browser by a web server to record user activity on a given website. The purpose of cookies is to provide the user with faster access to selected services. Cookies also customise the services the website offers, facilitating and offering each user information they are or may be interested in, based on their use of the Services.

The website uses cookies to customise and optimise the user’s browsing experience as much as possible. Cookies are only associated with an anonymous user and their computer, and do not provide information that can determine the user’s personal data. You can set your browser to notify and reject the installation of cookies sent by this site, without affecting your ability to access content. However, please be aware that this may reduce the website’s functionality.

Registered users who have logged in may benefit from more personalised services that are tailored to their profiles, using a combination of the data stored in the cookies with the personal data input during registration. These users expressly authorise the use of this information for the stated purpose, without prejudice to their right to reject or disable cookies.

Moreover, the website will be able to track all the services requested by the user, in order to be able to provide or offer information adapted to each user’s tastes and preferences.

What types of cookies are there?

Depending on the period of time for which they are active, cookies can be divided into:

“Session Cookies”: these expire when a user closes the browser.

“Persistent cookies”. The latter expire when the purpose that they serve is met (for example, to keep the user identified in the Services) or when they are deleted manually.
Additionally, depending on their purpose, cookies may be classified as follows:

Performance cookies: this type of cookie stores your preferences for the tools found in the services, so that you do not have to reconfigure a given service every time you visit. For example, this type includes:

Video and audio player volume settings.

Video streaming speeds compatible with the user’s browser.
Geo-location cookies: These cookies are used to find out which country you are in when a service is requested. This cookie is completely anonymous and is only used to help tailor content to your location.

Registration cookies: Registration cookies are generated once users have registered, or subsequently logged in, and are used to identify them in the services for the following purposes:

To keep the user logged in so that, if they close a service or website, browser, or computer and later try to access the service or website again, they will still be logged in, thus facilitating their browsing, without them having to login again. This functionality can be deleted if the user presses the “log out” function, such that this cookie is deleted and the next time the user enters the service they will have to log in to be identified.

To check whether the user is authorised to access certain services, for example, to enter a competition.
Analytic cookies: each time a user visits a service, a tool from an external provider generates an analytic cookie on the user’s computer. This cookie is only generated upon the visit, it will help to anonymously identify the visitor on future visits to our website. The main purposes of these cookies are:

To allow for the anonymous identification of users through “cookies” (identifying browsers and devices, not people) and, hence, the approximate calculation of the number of visitors, and these trends over time.

To anonymously identify the most visited content and, therefore, that which is most attractive to users.

To determine whether the user is accessing the site for the first time or returning.

Important: Unless the user decides to sign up for a service on the website, the “cookie” will never be associated with any personal data that can identify them. These cookies will only be used for statistical purposes to help optimise user experience on the site.

Behaviour-based advertising cookies: these types of “cookies” provide further information on the ads shown to each anonymous user in the Web Services. Amongst other things, the duration or frequency of advertisement display, interaction with them, and browsing patterns and/or user behaviour are stored, as they help to shape a profile for advertising purposes. This makes it possible for us to offer advertising that is tailored to the user’s interests.

Third-party advertising cookies: In addition to the advertising managed by the website through its services, the website offers its advertisers the option to place advertisements through third parties (“AdServers”). These third parties may store cookies sent from the website from users’ browsers, and access the data stored on them.

What cookies do we use?

The cookies we use on our website are:

Our own cookies: They are those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

The most common are:

Session cookies

Third-party cookies: These are sent to the user’s computer terminal from a system or domain that is not managed by the editor, but rather by another entity that processes the data obtained through the cookies.

Common ones include:

Google Analytics:


Real Media: us/pages/privacy_policy.html

How to disable cookies

It is usually possible to stop accepting browser cookies, or cookies from a particular Service.

All modern browsers allow you to change cookie settings. These settings are usually found in the “Options” or “Preferences” menu of the browser. You can also configure your browser or e-mail manager, in addition to installing free add-ons to prevent Web Bugs from being downloaded when you open an e-mail.

The website provides guidance on steps to access cookie configuration and, where relevant, for private browsing in each of the most popular browsers:

Internet Explorer: Tools -> Internet Options -> Privacy -> Configuration.

For more information, please refer to Microsoft Support or the browser’s Help page.

Firefox: Tools -> Options -> Privacy -> History -> Custom settings.

Chrome: Settings -> Show advanced options -> Privacy -> Content settings.

Safari: Preferences -> Security.

For more information, please refer to Apple Support or the browser’s Help page.

Can there be changes to the Cookies Policy?

The website may modify this Cookie Policy in response to legal or regulatory requirements, or in order to adapt said policy to instructions issued by the Spanish Data Protection Agency, so users are advised to visit this page regularly.

Any significant changes to this policy shall be reported to users, either through the website itself or via emails sent to registered users.